• There will be no refunds if the program has already started.
• If canceled one week before the program starts, customer can only receive credit towards any future NYChessKids activities. The credit must be used within 3 months from the date it is issued.
• If canceled three weeks before the program starts, customer will either receive 80% refund or will be charged $25 office processing.
• Parents / children who show misconduct or misbehavior directed towards our teachers or each other, will not be tolerated.